Terms and Conditions
Payments by the client
Until receipt of the booking fee all bookings are provisional. Late payment means your date is not secured and may result in that date being taken by another client.
Wedding Day Terms
To reserve your wedding date in my diary a non refundable booking fee of £50 is required. Until this has been received your wedding date is not reserved, this means that your date is not secure and may result in that date being booked by another client.
The £50 booking fee will be deducted from the wedding day balance. The balance of the wedding can be paid one week in advance by bank transfer or, in cash, upon arrival at your wedding venue on the day of your wedding.
Your trial is to be paid in full, by cash, on the day of your trial.
Cancellations by you
All booking fees are non-refundable.
Cancellation of wedding 6-8 weeks before will incur a 30% payment of outstanding balance
Cancellation of wedding 2-6 weeks before will incur a 75% payment of outstanding balance
Cancellation of wedding 1-2 weeks before will incur a 100% payment of outstanding balance
Please note the number of services agreed in the contract may not be lowered but may be added to subject to the availability of another Artist/Hairdresser if required. You will still be committed to pay for all services set out in the contract plus any extra requirements.
Should the client wish to cancel this booking at any stage written notice must be sent to my postal or email address. Cancellation will take effect from the date of receipt of the written cancellation and you will receive written confirmation of your cancellation and any cancellation charges that may have been levied. Proof of posting is not proof of receipt therefore the client is advised to check that the cancellation has been received, cancellation by e-mail will need to be acknowledged by me.
Cancellations by me
Until the booking fee is received, no booking, provisional or otherwise is made/secure.
Once I confirm your booking, the date will be reserved for you.
In the event of an accident or severe illness, inclement weather conditions/act of god affecting myself getting to you on the actual wedding day I will try and find you a replacement artist. I have been in the industry for many years so have many makeup artist contacts who will be able to replicate my work using my photos and notes. I cannot be held responsible for any mechanical breakdowns, or for any delays caused by events beyond my control. In the event that I cannot find anyone else suitable then the full extent of my liabilities would be to give you a full refund of monies paid to date, excluding trial.
I reserve the right to cancel your booking without refund, if at any time during the trial any member of your bridal party becomes abusive or violent or displays any behaviour that I feel offensive.
All information provided by client shall be treated with requisite confidentiality and will only be available to Debbie Mac. Your personal details will not be available to any other company without your express agreement. Clients records will be deleted 3 months after your wedding date.
It is recommended that the client takes out relevant insurance to cover any eventuality.